Hammered Silver Cuff Bracelet - Sterling Silver 925

This is perhaps the question we receive most frequently from our customers. Unfortunately, for logistical reasons and because of our work schedule, it is not possible to visit our atelier to buy, exchange or try on products. 

In our atelier we also do not have all the products we offer on our website, as we make the products based on the orders we receive on a daily basis. 

All our products have a detailed size chart where you can find the size of our products. You can use these measurements as a reference to compare the measurements with your favorite garment.

We receive many requests every day from customers who want to order bespoke products and we are of course pleased to hear that they like the way we work. 

Unfortunately, we are unable to offer this service as we spend 100% of our time manufacturing and designing our products and therefore cannot take the time we need to customize them.

ORDER CANCELLATION:

Cancellation of ordered items is possible within 14 days after delivery of the goods. You can find all information about your right of withdrawal here.

EXCHANGE:

The item you wish to exchange must be reordered. Unfortunately, it is not possible to exchange the item directly or to offset it against a replacement item. 

IMPORTANT:

Please always use a shipping method that allows you to track the package. Please send us the tracking number by e-mail, as the post office unfortunately often does not announce the arrival of parcels and forwards them to parcel stores, branches or simply to neighbors. 

We are not liable if the parcel is accidentally returned to the customer because it was not picked up due to missing shipping information.